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2 Responses to Purism, SPC

  1. Avatar for Shaun says:

    they Robbed me as well of $3500 dollars for a laptop and a Librem 5 phone about 3 years ago, every time I contact they tell me theyll ship the laptop in a month… the month never comes and never does the refund, I believe this companies only goal is to rob people in the name of privacy.. DO NOT GIVE THIS COMPANY YOUR MONEY!!!

  2. Avatar for Curt says:


    I purchased a Librem 14 version 1 laptop computer with 32GB DDR4 RAM and dual 500GB SSD hard drives on August 20, 2021 for $1,996.00 from this company. Their website said due to supply chain issues that shipping would take around 8 weeks. I contacted Mladen Pejakovic who is the Support Manager for Purism on on October 12, 2021 to ask about an ETA for when my laptop would be shipped and I was told they were restocking on October 18 and shipping should resume that week. I next contacted them on November 1 to see if my laptop had shipped at which point they said my laptop was expected to ship out the second week of December, so I told them I wanted a refund. Mladen told me it would take several weeks and I told him they have 7 working days to refund my money per the FTC. Today is the 7th working day from November 1 so they are no longer in compliance with FTC rules.


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